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About Us

Chicago-AreA Based Transcription Service

We began in 1995 as a Chicago-based transcription service and moved to Evanston, Illinois, in 2011. Our clients now range from local to national, and even international. As of 2016, we are both a registered "small woman owned business" and "woman-owned business" with the U.S. Small Business Administration (SBA). NAICS Code 56140, PSC Code: R603.

Paula Kamen, the company founder—an author who still manages the business—had begun doing this work transcribing her own interviews for her writing work many years before. In the early 1990s, she worked as a transcriptionist at the National Opinion Research Center in Chicago and saw a need for a premium-level transcription service, which could be trusted by academic and corporate clients alike.

When we started, the work was strictly on audio cassettes. Always anticipating new technology, we have evolved with the times and now mostly handle digital transcription of both audio and video. We continue to transcribe all kinds of formats, whether academic (IRB- and CITI-certified) or corporate, or interview or focus group transcription.

As always, we are 100 percent US based. In 2017, we have become HIPAA compliant in the transfer and encrypting of health-related interviews.